Refund policy

Refund Policy

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Returns
Our policy lasts 3 days. If 3
days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original item.

To complete your return, we require a receipt or proof of receipt

 No Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and exchange is approved and processing of new merchandise will be shipped in 5 business days.

Sales Items cannot be exchanged or Returned.

OExchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lavazzon@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product 1667 woodbine st Ridgewood NY 11385

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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